Is the future flexible?

A summary of my session at the NAPF conference in Liverpool - October 2012 - is attached in the slides below. I was also interviewed after the session by the Editor of Employee Benefits magazine on why CSC is using its flex provider Benefex to deliver our auto-enrolment solution. The link to the video clip is below.

http://www.employeebenefits.co.uk/benefits/flexible-benefits/video-jenny-davidson-using-flex-to-deliver-auto-enrolment/100435.article

In conclusion, many employers appear to be expecting to rely on their pension provider to full-fill the employer duties of the auto-enrolment regulations. However having worked through the detailed timing consequences of the opt-out period and when contributions need to be returned to the employee or paid to the scheme, I feel that it will be the payroll and flex providers who are better placed to do this.

The session started by asking the question who was helping employers fullfil their duties under auto-enrolment legislation. No-one in the audience selected their flex or payroll provider. The overwhelming view was that it would be the Pension Providers.